DIVEIN dive gear is built to last, and we stand behind the quality of every product we sell. If an item fails due to a genuine manufacturing defect, it’s covered by our warranty and we’ll make it right.

Before you ship anything back — talk to us first. Many issues can be solved without sending gear across the world. If something isn’t working as expected, just reach out. We can use video calls, photos, and other methods to help you identify and resolve the problem together. Often a quick look is all it takes to spot a simple fix.

If repair is truly needed, contact us and we’ll give you the repair address. For the shipping involved, we can help arrange and handle the logistics, but the shipping cost is on the customer. To keep that cost low, we’ll gladly provide you with reliable and affordable shipping options — good, cheap logistics information so you don’t overpay.

Throughout the whole process we welcome open communication. Ask us anything, anytime — we’re here to help you get back in the water.